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What are the requirements to install FastFinder (Covid)?

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Support Team
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Hardware requirements 

Processor

2 GHz

RAM

2 GB

Disk space (minimum)

 

32-bit

10 GB

64-bit

10 GB

Internet Connection

Cable or DSL (Min. 1Mbps)

Screen resolution

1366x768 pixels

 

Supported client operating systems 

Operating system

Supported editions

Windows 10

32-bit and 64-bit

Windows 8.1

32-bit, 64-bit, and ARM

Windows 8 

32-bit, 64-bit, and ARM

Windows 7 SP1 

32-bit and 64-bit

Windows Vista SP2 

32-bit and 64-bit

 

Software requirements

To use the FastFinder software, at least .NET 4.6.1 is necessary. For more information
about the .NET framework, please visit the Microsoft Windows help pages.
 

Antivirus settings

Your antivirus software might put the FastFinder installer
in quarantine. Please add this file to the antivirus whitelist.
example: Symantic (Risk: WS.Reputation.1)
 

Firewall requirements

 https Connections should be allowed to *.ugentec.app:443

Outcome:
mceclip1.png
Please also make sure no local (on the PC itself) firewall is blocking the calls.
 

Proxy settings

For the network configuration are there 3 options:
mceclip3.png
1) System proxy (Default): Our software detects and applies the settings of your PCs system
proxy.
2) No proxy
3) Manual proxy:

mceclip2.png

User-rights requirements

There are two options to install the software.

The first option “Current user” will install the software in the AppData directory. The user doesn't need local administrative privileges. The consequence of this is that every Windows user needs to install the software.

The other option will install the software in the program files directory. For the installation and to update the software, the user should have been granted local administrative privileges.

 

Supported browsers


The FastFinder Admin, the platform where users are managed, requires:
• Internet Explorer 11 or newer
• Microsoft Edge 25 or newer
• Firefox 45 or newer
• Google Chrome 47 or newer.
It may run on older versions, but these are not officially supported.

 

 

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