In the support section of FastFinder, accessible via the 'Support' button in the leftside column, you can find the following information:
- FastFinder platform-related information;
- User documentation;
- How to get support.
This section contains information about the different modules, including the version number, manufacture date and the link to the release notes.
Reading this article means you already found your way to the knowledge base.
By default, email@example.com is the email address of our wonderful support team who will capture all your questions, concerns, feedback,... Don't hesitate to reach out to them in case you cannot find the answer in our knowledge base or frequently asked questions. They are happy to help you!
This email address can be customized to show the email address of the customer's own support. If this is desired, please reach out to the Support team.
On the status page, an overview of our services can be found and what the status is for each of them. If issues are experienced when using the FastFinder platform, this page can be consulted to check for possible downtime. Further questions may always be directed to our Support team.
Instructions For Use
The instructions for use include among others the Intended Purpose of Use of the different FastFinder applications, as well as an overview of the minimum system requirements, IT recommendations and a list of supported instruments.
Upon your first login, you agreed with our ToU and DPA. Via the link in this section, you can take your time to re-read the agreements.
List of third-party components and licenses used by FastFinder.