What are the safeguards against bad actors (hackers)? Is my data safe?

The UgenTec software maintains three layers of security, ensuring industry-grade security across the platform. All communication between the different modules of the FastFinder system is encrypted through TLS (Transport Layer Security) 1.2+ as a security layer, combined with the OAuth2 protocol (industry standard protocol for authorization) as an authentication layer. On top of those, both the end-user facing applications and UgenTec’s back-office applications provide an extra authorization layer, which allows specific user actions to be assigned to specific users through user roles.

Additionally, all data storage has been configured to be encrypted at rest, thanks to features provided by Microsoft Azure. This is not only applicable for file storage but also the underlying data storage of databases is encrypted in the same way. UgenTec also has procedures to regularly task an independent, external party that performs a full set of manual & automated penetration tests on the UgenTec software solution. This to confirm the absence of security issues in the UgenTec software solutions.

Learn more

OAuth 2.0 - the industry standard authorization protocol - https://oauth.net/2/

TLS - an introduction to TLS - https://www.digicert.com/tls-ssl/tls-ssl-certificates

Simile

Consider the financial institutions you interact with. All internet banking applications are hosted solutions. The trust you place in securely hosted software is comparable between the consumer world of managing your finances and conducting monetary transactions, and the professional world of managing PHI data.