Will we lose our data in case of a system crash or data breach?

As none of the data resides on the end user’s system, there would be no impact on data if your local computer would happen to crash – regardless of the cause. The result of every action performed by the user is instantly stored at the server-side. On the server side, should Microsoft Azure experience outages or should an entire data center go off-grid, data is always stored redundantly over multiple data centers in the same geo-political region. As a primary line of defense, all FastFinder components are hosted in replicate, spread over multiple physical datacenter buildings in a so-called “Azure Availability Zone”. In the extreme rare case where a complete availability zone would become unavaible – that is 3 physical buildings located several kilometers apart – UgenTec would perform a disaster recovery to a sister region in the same geopolitical region which has redundant copies of the data.