FAQ about FastFinder
- FastFinder: Quick Reference Card
- What are the requirements to install FastFinder (Covid)?
- How to send a support package to FastFinder Support
- FastFinder known issues
- Will we lose our data in case of a system crash or data breach?
- We are dealing with healthcare data (PHI, Personal Health Information). How do you ensure the highest level of privacy and security?
- What are the safeguards against bad actors (hackers)? Is my data safe?
- Is my data stored in a shared database?
- Do I need direct internet access to use UgenTec products?
- What does UgenTec do for laboratory customers?
- How to install FastFinder
- What is the difference between Ct and Cq value?
- Proxy settings
- Release notes
- FastFinder Release notes
- How to analyse your run in 4 clicks
- How to use two step validation
- How to use authorisation management
- How to add a device
- What are the requirements to install FastFinder?
- Do I need full internet access to use the software?
- Is my data safe in the cloud?
- Supported devices
- How to reset your FastFinder account password
- Administrator privileges
- How to add an assay
- Inactivate or activate assays
- What are nametags and how to use it?
- Colour Compensation
- How can I upload a Tm calibration file